Want to get the most out of your Kountable Pro Membership? Before you go any further, please complete the Welcome Survey here.
Here’s how to get started:
1. Sign up for the Kountable App to get started
Kountable’s mobile and web apps make trading and communicating with our team straightforward and secure. Please make sure you have the latest version of the mobile app on your phone. Your login for both mobile and web apps will be the same and you can complete your initial sign in to Kountable’s trading platform through either. Once you sign up to either app it will guide you through the process of getting your business set up so you’re ready to submit a trade project if you haven’t already done so. Chat and document submission through the app (web or mobile) is easy and more secure than email.
2. Take some time to learn about the Kountable MTSA
Kountable’s Master Trade Services Agreement (MTSA) is the contract between you and Kountable that governs our mutual trading relationship. Everyone who trades with Kountable signs this agreement. Familiarizing yourself with it early (and even signing the basic agreement before you are under time pressure to execute a trade) will prepare you and help your first trade with Kountable go faster. This simple introduction to the agreement will help you understand how Kountable works with you and what to expect as we build a trade together.
3. Contact us
If you would like to reach out to our team, the best way to initiate a conversation is through the chat function in the app if it’s about a trade, or on WhatsApp at +1 4158814665 for anything else. We’ll be sure to respond promptly.